Our team are available Monday-Friday 9am-6pm, you can contact us online or send email to us .In order to solve your inquiry more effectively, please attach more details and send an email to:firstname.lastname@example.org and we will respond within 12 hours.
Except for the items in stock,sample orders normally need 3-5 workdays.General items need 7 workdays,custom items or other items depend on exact quantity and process，generally need 10-15 days.
- Yes，we have a large showroom that have many kinds of artificial trees、artificial plants、artificial flowers、artificial green wall，etc. It is located in Baiyun District,Guangzhou,China.
- Prices on our website not include delivery. If delivery is required it is worked out by cubic measurement and we do our best to find the most friendly way for user to freight.
In order to reduce the volume and freight cost, our potted plants do not contain pots.The prices on website are only the plants price not included pots.If you need pots please search on our website or contact us for a link.
- You can place your order online directly.
- If you wish to change your delivery address please contact us ASAP online or emailing email@example.com.
- If you wish to change your order, please contact us the same day that it was placed online or emailing firstname.lastname@example.org.
- Our all products are made in Guangzhou,China.
For tree trunk,our main material is fiberglass or wood.Flowers are made of silk fabric. Leaves are made of glossy cloth or PVC.
- They are look natural.High imitation.
- Fine workmanship, beautiful interface processing.
- Lifetime is more than 10 years for indoor,outdoor is 5-8 years.
- We have our own factory,size and shape can customized as your requirements.
- If you are looking to purchase large quantities of, please contact us online or send a email to us who will be happy to help with your requirements.
- You can check the shipping cost on the website.If the website does not show or u have questions about the cost, you can contact us online or emailing email@example.com.
- By sea、by air or by express，it is up to you.
- We accept Paypal, T/T and Western Union.
Due to the particularity of our products and the fact that most of them are customized products, we do not accept return or replacement of our products, unless there are non-human ACTS Quality problems, can be replaced.
- We’re sorry to hear that! To ensure our website is working at its best simply email us at firstname.lastname@example.org about the problem and we will investigate it immediately!